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Terms of Service

Last updated: June 2026 · SYNCITY Platform

1. ACCEPTANCE OF TERMS

By accessing or using SYNCITY ("the Platform," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform.

These Terms constitute a legally binding agreement between you and SYNCITY. We reserve the right to update these Terms at any time. Continued use after changes are posted constitutes acceptance.

2. ELIGIBILITY

You must be at least 13 years of age to use SYNCITY. By creating an account, you represent that you meet this age requirement. Users under 18 must have parental or guardian consent.

You may only create one account per person. Accounts are non-transferable.

3. ACCOUNT REGISTRATION

To access core features, you must register for an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

SYNCITY is not liable for any loss resulting from unauthorized account access due to your failure to secure your credentials.

4. USER CONTENT & CONDUCT

You are solely responsible for all content you post, upload, or transmit on the Platform. You agree NOT to:

  • Post content that is illegal, defamatory, harassing, threatening, or abusive
  • Upload content that infringes on any third party's intellectual property rights
  • Impersonate any person or entity
  • Use the Platform for spam, scams, or fraudulent activity
  • Attempt to gain unauthorized access to any part of the Platform
  • Use automated scripts, bots, or scrapers to collect data from the Platform
  • Post explicit sexual content, hate speech, or content that glorifies violence

SYNCITY reserves the right — but not the obligation — to remove any content that violates these Terms.

5. PLATFORM PURPOSE & LIMITATION OF LIABILITY

SYNCITY is a connection facilitation platform only. Our sole purpose is to provide tools that allow music professionals to find and initiate contact with one another.

SYNCITY is not a party to any agreement, transaction, collaboration, or relationship formed between users. Any arrangements made between users are entirely the responsibility of those users.

SYNCITY expressly disclaims all liability for any financial transactions, agreements, or disputes between users.

6. SUBSCRIPTIONS & BILLING

SYNCITY offers Free and PRO ($9.99/mo) subscription tiers. By subscribing:

  • You authorize recurring monthly charges to your payment method
  • Subscriptions automatically renew unless cancelled at least 24 hours before renewal
  • You may cancel at any time via the Manage Billing section; cancellation takes effect at end of the billing period
  • Payments are processed by Stripe, a PCI-compliant third-party payment processor
  • SYNCITY does not store your full payment card details

For our full refund policy, see our Refund Policy.

7. INTELLECTUAL PROPERTY

You retain ownership of all content you post on SYNCITY. By posting, you grant SYNCITY a non-exclusive, royalty-free, worldwide license to display, store, and transmit that content solely for operating the Platform.

All SYNCITY branding, logos, code, and design are the intellectual property of SYNCITY and may not be used without written permission.

8. PRIVACY

Your use of SYNCITY is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review it carefully.

9. TERMINATION

We reserve the right to suspend or permanently terminate your account at our discretion if you violate these Terms, engage in harassment, or misuse the Platform. You may also delete your account at any time via Edit Profile → Delete Account.

Upon termination, your right to use the Platform ceases immediately. Active subscription fees will not be refunded upon termination for Terms violations.

10. DISCLAIMER OF WARRANTIES

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND. SYNCITY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYNCITY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM.

SYNCITY'S TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID TO SYNCITY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

12. INDEMNIFICATION

You agree to indemnify and hold harmless SYNCITY and its officers, employees, and agents from any claims, liabilities, or expenses arising out of your use of the Platform, your violation of these Terms, or any content you post.

13. GOVERNING LAW & DISPUTE RESOLUTION

These Terms are governed by the laws of the United States. Any disputes shall be resolved through binding arbitration, except where prohibited by applicable law. You waive any right to a jury trial or class action lawsuit.

14. CONTACT

For questions about these Terms, contact us at:

Email: support@syncity.app

Support: syncity.app/contact

© 2026 SYNCITY. All rights reserved.